Politique de remboursement
Returns and Refund Policy
We offer a full refund on unopened and open bottles, up to 30 days after receipt of your purchase. To be eligible for a refund, you must follow the steps below:
STEP 1: Contact us to request an RMA (return merchandise authorization). We cannot accept your return and issue a refund without an RMA clearly labelled on your return.
STEP 2: Ensure you return the product in its original packaging.
STEP 3: You are responsible for return shipping. If the product(s) you are returning is under $99, we recommend including a tracking option or shipping insurance as an additional security measure.
STEP 4: After receiving your return to our designated address provided to you, we will verify the contents and your proof of purchase. We will send you an email confirming the status of your refund.
STEP 5: Once your refund is approved, your purchase will be refunded to your original method of payment made online. Please allow up to 72 hours after receiving our confirmation email for the refund to display on your credit card or bank account.
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